Policies

The following policies have been established to outline the professional standards at Rothrock Massage as well as providing clients with a list of expectations when visiting our office.

  1. Massage sessions will be performed by a professional licensed Massage Therapist.
  2. We encourage client comments. Please let your Therapist know how your session went and if they can do anything to improve the quality of the session.
  3. Rothrock Massage may use an integrative approach for your therapy session. Please expect that your Therapist will provide you with information as to how they will be treating you. In addition, to a therapeutic session you will also receive and education as to how your body reacts to tension and discomfort brought on by taught muscle structure.
  4. The session will be strictly confidential. Any information regarding your health would be released only upon written request and your permission.
  5. Please arrive 10 minutes early for your appointments to fill out your paperwork. If you are late, your massage will be given for the time remaining without a reduction in fee. We expect a 24-hour notice for cancellations. There is a $10.00 charge accessed for all NO-SHOW clients to be paid before rescheduling.
  6. The client will be charged a $45.00 fee for all bounced checks as well as any remaining balance for initial payment.
  7. Rothrock Massage reserves the right to refuse services to anyone that is intoxicated, or shows contraindications of massage.
  8. Please come to your appointment clean.
  9. Your privacy will always be respected. You will be draped or covered while on the table. Only the area being massaged will be undraped.
  1. It is important that you keep us informed of your level of comfort; if you are too warm, or too cold, or you would like to be re-positioned.
  2. This is a therapeutic massage. Any sexual misconduct or harassment in either words or action will not be tolerated.
  3. Any child under the age of 18 must have consent of his or her parent and have said parent in the room during the massage session.

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