Frequently asked questions that we have received at Rothrock Massage.
If our list of frequently asked questions does not have the answer you are looking for please submit your question to our form. We will reply as soon as possible.
What happens during a massage?
When you arrive at the massage therapist’s office, you will be asked to complete a client intake form. This provides the personal information necessary to determine the style of massage most appropriate for you. Don’t hesitate to ask questions about anything you’re unsure about or any concerns you might have. For example, if you prefer a lighter or deeper massage, make that preference known. The massage therapist will discover your tight and sore areas during the massage and will prioritize the time spent on these areas. Telling the therapist about these problem areas will let them prepare in advance.
When you’ve completed the intake forms, the massage therapist will give you privacy to get on the massage table. The therapist will advise you to begin the massage lying on your stomach or on your back. This face rest allows you to be face down, while keeping your shoulder and neck muscles relaxed so you receive the most benefits from the massage.
What should I wear during my treatment?
You should undress to your comfort level. Many people will leave on their underwear or shorts. You will be covered with a sheet at all times and only the body part being worked on will be uncovered. We will maintain your modesty at all times.
Is there any reason I should not get a massage?
There are several reasons to not get a massage. If you have any of the following conditions (contraindications), you should not receive a massage.
- Blood clots
- Heart disease
- Infectious disease
- Kidney or liver disease
- Severe cold
- Some sores
- Systemic infections
Please note: Some contraindications like an area with varicose veins will be avoided but the remaining areas of the body are indicated for massage.
These guidelines intended to protect both the client and the therapist. If you are unsure if a condition could prohibit you from getting a massage, call your therapist before your appointment.
How often should I receive a massage?
One session a month is recommended for stress prevention and muscle management, additional massages may be needed during physically stressful periods. Weekly sessions may be necessary for injury relief or chronic tightness. Regular massage sessions are only a recommendation and are not a requirement. Rothrock Massage will not pressure you in any way to reschedule but make suggestions based on session findings.
Do I need to make an appointment?
Yes, we work by appointment only to guarantee that we have a therapist ready for your appointed time. If you need a same-day appointment, it’s best to call as early as possible. In the event that we have openings on the day of your inquiry will try to honor any same-day requests as best as we can.
What is your cancellation policy?
We require a 24-hour cancellation notice at no cost to the client. If you would like to change your appointment, please call us at (814) 441-0905 no later than 24 hours prior to your appointment. We do understand that life can make last-minute changes in your plans. It is customary in the healthcare industry to enforce a 24-hour cancellation notice to avoid being charged for any service. Clients who miss appointments without 24-hour cancellation will be charged 75% for the scheduled appointment. Clients who miss an appointment without notice may also be dropped for future scheduled appointments. If this is the case the client will be notified by phone or email.
Do I need to know what type of massage techniques that will work best for me?
No, but please expect that we will educate you as to what massage style we will be applying and why. If your therapist finds a trigger point they will explain the best course of action to break it up. Prior to your massage please explain to your therapist what your concerns are and what expectations you want, along with your medical history intake form. Your therapist will suggest or use the proper techniques for your situation.
At Rothrock Massage our massages use a combination of Swedish, Deep tissue, Neuromuscular, Myofascial Release, stretching and other modalities. This is an integrative approach to massage therapy. These techniques are chosen by the massage therapist depending upon the muscle condition, comfort level, tissue response, personal preference, dysfunction level and intended goals. The therapist can smoothly switch techniques as the conditions warrant and most often, the client is not even aware that a change has taken place.
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